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How to choose a reliable moving company?


People don’t relocate often, but when they do, they stress out and lose sleep over it. There are many nuances to keep in mind when moving. However, if you decide to hire movers, they will take care of everything for you. All you’ll have to do is to sit and relax. Here at moving companies Brooklyn, we strive to make hiring movers a simple and stress-free endeavor. We will share with you some tips on how to choose a reliable moving company. Let’s jump right into it.

The 411 on how to choose a reliable moving company

Most people that relocated before will tell you that moving is hard. It takes a lot of planning, experience, equipment, supplies, etc. Also, it can take multiple people to relocate everything safely and securely. Therefore, many people can benefit from hiring a reputable moving company. Regardless if you decide to hire movers just to do things you can’t do alone or for full service, Once you decide to hire movers, a few questions come to mind:

  • How do I choose a reliable moving company?
  • What makes a moving company reliable?
  • How do I find out if a moving company has licenses and insurance?
A smiling family enjoys their relocation.
A positive attitude and preparation will help you greatly when relocating.

Choosing a moving company is always a tough task for the uninitiated. You are going to let someone pick up all your stuff, pack it, move it to a new location, unload and unpack, while expecting everything to arrive safely, with no damage, and the movers to be professional and courteous. Could be a tall order for some moving companies… But, have no fear, you can use your common sense and some readily available resources to help you choose the right moving company for your move.

Begin the search for a reputable moving company early

Moving day is stressful enough without having to scramble at the last minute to hire a reputable moving company. Begin your investigation as soon as possible so that you have the time to compare firms and estimates. If a moving business is accessible at the last minute, there’s a good chance it’s for a reason.

Get a written estimate from several movers

The estimate should be based on an actual inspection of your household goods. So, always insist on a moving company representative coming to your home and doing a survey. Most reputable companies will be happy to provide this free service. Also, they can benefit from the estimate, since they’ll know exactly what they need to move and what equipment they’ll need. It saves you from unexpected costs and saves them valuable time.

The rule of three is a good rule of thumb

Don’t just take the first estimate you get. Instead, request in-person estimates from at least three different businesses, as no company can truly offer you an accurate quote without viewing your belongings. You will also have leverage over other companies you are considering, and maybe even succeed to lower the price! In any case, we advise you to get multiple estimates as a quick and easy way to make sure you are getting what you pay for.

Inquire about professional certification.

Even the most fundamental professional credentials, such as whether or not they are listed in an office, might be included. If a moving business is listed under a residential name, it’s likely that they’re either new or that you shouldn’t trust them. Finally, be aware of nonverbal cues that a moving firm isn’t to be trusted. This includes not knowing the answers to inquiries, demanding full money up ahead, and arriving in a rented vehicle rather than their own. The last issue is most likely one of the telltale signals of inexperience, as every reputable moving business should have its van or vehicle.

Be careful if movers seem hungry for your money

During the estimation, keep an eye out for red flags. Most trustworthy moving firms, for example, will not need a cash deposit before your relocation. It may not be a legitimate service if the mover appears to be desperate to receive the money upfront. Also, take notice of how professional or unprofessional the movers appear during the estimate. Look for another firm if they arrive late, seem doubtful of their talents, or can’t answer your inquiries.

Remember your priorities when choosing a mover

Being the cheapest mover does not mean that you are the best mover. If you get an estimate that is much lower than all the other bids you got, something is probably wrong. All moving companies perform similar services and have the same expenses to deal with. When relocating over long distances, New York to Florida movers advise you to give special attention to transportation costs, as a low estimate can be a red flag.

Moving supplies in a box full of foam.
Moving companies offer their vehicles, supplies, equipment, and manpower as a part of service.

If you hire a mover based solely on the cheapest price, you may be sacrificing other more important things, such as getting your possessions moved and delivered on time. And remember, movers, are required by law to deliver your goods for no more than ten percent above the price of a non-binding estimate. This is known as the 110 percent rule.

Check to see whether they can meet your specific needs.

Many moving firms will be equipped to manage a broad range of situations, but you should always double-check that any particular requirements you have can be met. Your relocation date and time, as well as any accessibility challenges they may encounter on their way to both your existing and new houses, are some of the more basic details. (Examples include small streets, road excavations, several staircases, low bridges, and so on. You’ll also want to double-check that they can handle any delicate objects or big furniture you may have. Also, let them know if you have any time constraints, as this will assist them to choose how large of a crew to send your way.

Do your homework.

We at moving and storage New York advise you to read “Your Rights and Responsibilities When You Move,” a booklet from the Federal government that your mover is required to give you if you are moving from one State to another. This booklet also has the information you’ll need if your goods are lost or damaged during the move. Finally, check the mover’s complaint history with local consumer advocacy organizations, such as the Better Business Bureau. All of this can make a difference when hiring a reputable moving company.

Ask your friends and family if they know one

Having a trusted referral may help sort the wheat from the chaff, just like any other service. Online searches may provide a plethora of results, and sites like Google My Business can frequently disclose a richness of client feedback. However, nothing equals the trustworthiness of word of mouth from friends and family. Check with your close ones to see if they’ve utilized any moving businesses. Alternatively, if you’re dealing with an estate agency, see if they can recommend any trustworthy movers. You might be able to save money on services by taking advantage of references, so it’s always worth asking around.

Take a look at their online reviews

When it comes to hiring a reputable moving company, online reviews and word-of-mouth are the best places to start. Examine reviews on reputable websites such as Yelp, Google, and the Better Business Bureau. Reviews offer a dependable, unbiased perspective on a company’s level of service in action. On Google, business owners can’t delete negative comments and reviews. That’s why you should pay special attention to Google reviews. On some platforms, it’s easy to fake positive scores and by bots to leave good reviews, so be cautious.

Make sure the mover has insurance and licenses issued by the proper authority

Make sure that you hire a licensed moving company. Hiring an insured moving company is a must in NYC. Never work with an unlicensed or uninsured company. In NYC, most buildings you move into will require a certificate of insurance faxed to the building management before approving your move. Make sure that the company you choose can provide the certificate and has the proper license to move to the state you are moving to.  For moves from one State to another, a U.S. DOT number is issued by FMCSA. You can double-check a mover’s license on FMCSA. For moves within a State, requirements vary. Check with your state, county, or local consumer affairs agency or your State attorney general.

Trust your instincts

Ultimately, when selecting a moving company, use your best judgment. If a mover arrives for an estimate with a filthy vehicle and unkempt attire, the firm may not be able to give the kind of care you (and your belongings!) deserve. The last thing you want is unprofessional movers or scammers to handle your instruments, art, or expensive office items. By investing a bit more into hiring a reputable moving company you can save money in the long run. You can trust that you’ve selected the greatest firm in town if you do your homework and listen to your intuition.

A man holds two boxes while relocating, and helps you choose a choose a reliable moving company.
If you choose a reliable moving company your relocation will be a thrilling experience.


If you stick to these simple rules, you will choose a reliable moving company that will provide you with a professional moving experience, reduce your stress during the move, and makes your experience a positive one. Here at U.Santini Moving and Storage, we have been moving New Yorkers for more than eighty years. We have been operating as a family-owned moving company for more than eighty years, and we pride ourselves on proving excellent service at affordable prices. Check out our credentials. We have an A+ BBB rating. We value your business and to prove that we are offering a $100 discount to all of our clients. Just click the discount button and fill out the form, we will provide you with a coupon for your move.

These guys are TRUE PROFESSIONALS! We've now moved with them twice (once in 2017 and then again this week) and we really can't say enough good things about them. Simi is incredibly easy to work with for scheduling and quotes, and the crews - John, Super Mario, and everyone - are just awesome. They're quick, incredibly careful and conscientious, and super friendly. If we ever move again (and god I hope we don't have to) we're absolutely calling them.

Allison "Elnoods" N.

From Brooklyn, NY

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CALL: 718-768-6778

Frequently Asked Questions

At U.Santini Moving & Storage Brooklyn, we've earned our reputation through honesty and transparency. We're here to address all your questions and provide peace of mind as you choose our moving services in Brooklyn.

What are your working hours?

We are open from Monday to Friday, 7:30 AM–5 PM, but feel free to contact us through our contact form anytime. We'll get back to you ASAP.

Does U.Santini Moving & Storage offer insurance?

Absolutely! We offer various types of insurance to protect your belongings, including a full replacement option. The cost depends on how much your things are worth and the deductible you choose.

How soon should I schedule my move?

It's a good idea to book your moving company at least 8 weeks before your move. If you're moving during the holidays or in the summer, it's best to schedule it 12 weeks ahead. But if your move is between September and May, you can often book movers with just 2 weeks' notice. The key is to secure your moving crew as soon as you have all the details about your move.

Do you provide packing supplies?

Yes, we do. Along with the necessary boxes and packing materials for your move, we offer various 'Saver' packages tailored to the size of your home. If you don't use all the boxes you purchased, you can return them to our team after the move, and we'll refund the unused portion.

What type of storage do you offer?

At U. Santini Moving & Storage Brooklyn, we offer complete storage solutions in climate-controlled units. Our units are monitored 24/7 to keep your belongings safe, whether you need short-term or long-term storage. We even provide storage options for very short durations, including as little as 24 hours.

Areas We Serve

We bring our professionalism and expertise to every corner of New York City. If you are looking for a tailored moving experience, our responsive team of Brooklyn movers and packers is waiting for your call. Get your quote today!