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Frequently Asked Questions
U.Santini Moving & Storage Brooklyn has built its reputation on honesty and transparency. We are here to answer all your questions and put your mind at ease when choosing our Brooklyn movers:
What are your working hours?
We are open from Monday to Friday 7:30 AM–5 PM but feel free to contact us through our contact form anytime. We'll get back to you ASAP.
Does U.Santini offer insurance?
Yes. Our company offers several different types of insurance protection, including a full replacement for your belongings. The cost of the coverage will depend on the value you declare for your goods and the level of deduction you select.
How soon should I schedule my move?
It is recommended to arrange for the services of a moving company at least 8 weeks ahead of your planned move. If you plan to move during the holiday season or in the summer, it is advisable to schedule the move 12 weeks in advance. However, for moves that occur between September and May, you may be able to book movers with just 2 weeks' notice. Ideally, you should secure your moving crew as soon as you have all the necessary information about your relocation.
Does your company offer packing supplies?
We do. In addition to providing you with the essential boxes and packing supplies required for your relocation, we offer several "Saver" packages tailored to the size of your home. If you do not use all the boxes you have bought, you can return them to the moving team at the end of your move, and we will reimburse the remaining amount.
What type of storage does your company offer?
U. Santini Moving & Storage Brooklyn provides comprehensive storage solutions in climate-controlled units. Our units are supervised round-the-clock, ensuring the safety of your belongings, whether you store them for a short or long duration. Additionally, we offer storage services for very brief periods, including as little as 24 hours.