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- What is Flat Rate Pricing?
While we understand the desire (on both sides) to cap the cost of your move with a flate price which is non-negotiable, often times you discover that your “flat rate” suddenly includes EXTRA charges you didn’t expect. This can happen for two reasons:
The first is legitimate and has occurred because at the time the estimate was originally created, either you or the moving company did not include ALL of the items to be moved. Hence, the “flat” rate has to be adjusted to cover those items that were left out.
The second reason is unacceptable and should be disputed. It means that your mover gave you a “flat rate” price to get the job.
- What’s a Binding Contract? Is it really binding?
A contractually agreed to rate and pricing structure.
- What is a Table of Measurement” (the number of cubic feet in the truck that your possessions occupy) or “A Guaranteed Price? Are these fixed or can they change?
It would appear that if the inventory matches the list, the price can be guaranteed, that is, unless exceptions (like weather, etc.) are written into the contract.
At U. Santini we have spent more than 80 years and 3 generations building a reputation of….Great Service….Reliability…….And, most of all…..TRUST.
We charge you a fair price for the actual time it takes on local moves and the actual items and weight that we move for long distance work.
What could be more fair and honest than that?
What’s more, U.Santini will never charge you to visit your home or office to view your items and provide a non-binding estimate or quote.
Call or email us in advance of your move to request a visit. The estimate we provide should not be regarded as either a bid or a contract, but simply our best appraisal of the cost of your move based on what we view at the time of the visit.
Please understand that in some instances, your actual cost may be less than the estimate. And, in others it may be more. The rule of thumb is plus or minus 10%. Your final cost will, of course, be calculated based on the needs of your move and what is actually done.
Federal law requires U. Santini Moving & Storage to collect the charges shown in its tariffs, regardless of what is written in the non-binding estimate.
Frequently Asked Questions
U.Santini Moving & Storage Brooklyn has built its reputation on honesty and transparency. We are here to answer all your questions and put your mind at ease when choosing our Brooklyn movers:
What are your working hours?
We are open from Monday to Friday 7:30 AM–5 PM but feel free to contact us through our contact form anytime. We'll get back to you ASAP.
Does U.Santini offer insurance?
Yes. Our company offers several different types of insurance protection, including a full replacement for your belongings. The cost of the coverage will depend on the value you declare for your goods and the level of deduction you select.
How soon should I schedule my move?
It is recommended to arrange for the services of a moving company at least 8 weeks ahead of your planned move. If you plan to move during the holiday season or in the summer, it is advisable to schedule the move 12 weeks in advance. However, for moves that occur between September and May, you may be able to book movers with just 2 weeks' notice. Ideally, you should secure your moving crew as soon as you have all the necessary information about your relocation.
Does your company offer packing supplies?
We do. In addition to providing you with the essential boxes and packing supplies required for your relocation, we offer several "Saver" packages tailored to the size of your home. If you do not use all the boxes you have bought, you can return them to the moving team at the end of your move, and we will reimburse the remaining amount.
What type of storage does your company offer?
U. Santini Moving & Storage Brooklyn provides comprehensive storage solutions in climate-controlled units. Our units are supervised round-the-clock, ensuring the safety of your belongings, whether you store them for a short or long duration. Additionally, we offer storage services for very brief periods, including as little as 24 hours.
Areas We Serve
Our professionalism and experience extend throughout the boroughs of New York City. If you want a tailored moving process with a responsive team of our Brooklyn-based movers, get your quote today!